Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2021-11-20
Person
4
5
0
Review of Diabetic Eye Screening Programme (Kettering)
written by a patient
20th November 2021
Very efficient. Not a lot of waiting. Very timely.
St Mary's Hospital
2021-11-20
Person
5
5
0
Review of Diabetic Eye Screening Programme (Kettering)
written by a patient
20th November 2021
Everything went very smoothly Breda and Sheena.
Suggested improvements
Nothing to improve.
St Mary's Hospital
2021-11-19
Person
3
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
19th November 2021
E
Suggested improvements
Giving timing on how long to wait for result and where do we get them
2022-03-17 16:43:06
Response from St Mary's Hospital
Thank you for your feedback and suggestion, we have discussed this within the team. Clinicians should advise when you accept testing how long results will take and how you will be informed of the results. We will ensure all staff are aware of this feedback in order to ensure we are doing this consistently.
2022-01-31 17:01:11
Response from St Mary's Hospital
Thank you for your feedback. We agree this information is important and should be relayed to you when your tests are taken or advised. This feedback has been shared with the clinical team so that we can ensure this always happens.
St Mary's Hospital
2021-11-19
Person
5
5
0
Review of Orchard Ward
19th November 2021
As a relative of a current patient, I cannot praise the staff enough. Hayley,Fiona,Ami always have time to communicate to my family all of my relatives needs and always makes time to explain all details of my relatives deterioration and always there to council myself and family. All the staff are great especially the staff named previously and should be recognised endlessly for their hard work and effort.
Suggested improvements
Nothing
St Mary's Hospital
2021-11-19
Person
5
5
0
Review of CMHT Rockingham Triangle
19th November 2021
He was very understanding and took the time to ensure that I was comfortable with him and the appointment.
Suggested improvements
Nothing
St Mary's Hospital
2021-11-19
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
19th November 2021
My enquiry was responded to quickly and respectfully
Suggested improvements
None
St Mary's Hospital
2021-11-18
Person
5
5
0
Review of MSK OT Hand Therapy
18th November 2021
Maddie was caring and professional and did her utmost to meet my needs
Suggested improvements
I struggled to get through on the phone. In fact I struggled to find a number!
2022-01-19 16:00:25
Response from St Mary's Hospital
We apologise that you are unable to get hold of the service by telephone. We are looking at staffing and processes which will hopefully address this issue enabling patients to get hold of the service more easily
St Mary's Hospital
2021-11-17
Person
5
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
17th November 2021
The friendliest, most efficient, understanding service. You should be proud of the team at Kettering. The team make you feel so comfortable. Thank you for this amazing service
Suggested improvements
Nothing - couldn’t have done anything better. Surpassed my expectations completely
St Mary's Hospital
2021-11-17
Person
5
5
0
Review of CAMHS Medics (North)
17th November 2021
I felt very seen and understood, he was friendly and knew what I meant.
St Mary's Hospital
2021-11-17
Person
5
5
0
Review of Children's Integrated Assessment Service
17th November 2021
Very nice, excellent.
